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    ROAM is a new remote monitoring system that gives you peace of mind that your water supply system is monitored around the clock by professional, certified operators.

    What is ROAM?

    ROAM is a service that provides continuous monitoring of your water and wastewater facilities and distribution systems in Saskatchewan communities.

    ROAM uses SCADA technology to capture operational performance data from facilities in real time and transmits it to SaskWater's control room in Regina.

    Who is it for?

    Water treatment plants, rural water pipeline associations and water distribution and wastewater collection facilities.

    ROAM is designed for any community that operates with limited staff and multiple responsibilities. Every facility not operating with on-site staff on a 24/7/365 schedule should take a look at ROAM.

    What are the benefits?

    • A safe and reliable water supply for Saskatchewan communities
    • 24/7/365 continuous monitoring of facilities by certified operators
    • Peace of mind that the system is operating safely
    • Reduced risk to administration and council
    • A higher level of service to customers
    • Proactively respond to plant fluctuations
    • More time for operators to focus on other priorities
    • Potential to save on operating costs such as electricity or chemicals
    • Potential to reduce mandatory daily testing
    • Troubleshooting and immediate contact if problems occur on the system

    What do you need to know?

    Direct your inquiries about ROAM to roam@saskwater.com or call Customer Service at 1-888-230-1111.

    View the ROAM brochure here.

    Read an article about ROAM in SUMA's Urban Voice magazine here.

    About SCADA 

    Partnering with TransGas (a subsidiary of SaskEnergy), SaskWater uses a Supervisory Control and Data Acquisition (SCADA) system to remotely monitor 55 of the corporation's owned and contracted systems across the province 24 hours a day, 365 days a year.

    SaskWater's SCADA system monitors water quality parameters such as chlorine residuals and filter effluent turbidity and operational parameters such as flows, pressure, well levels and pump status. Information from the field is gathered on-site and sent to the central SCADA servers using SaskTel's digital data network. Site data is displayed on a three-monitor array using a process diagram representation of each facility. When investigating potential problems, control centre staff can access and trend historical data as well as continuously pull readings from a location to get an instantaneous update of the situation. Any information that can be fed into a programmable logic controller (PLC) can be monitored through SCADA. 

    SCADA helps SaskWater improve services, enhance water quality and reduce costs. Operating water and wastewater systems for communities in a province the size of Saskatchewan can be challenging. SaskWater serves approximately 72,000 people in 63 communities.

    Monitored parameters can include:  

    • Chlorine residual
    • Turbidity
    • Building temperature
    • Raw water supply pressure
    • Raw water supply flow
    • Distribution pressure
    • Distribution flow
    • Detention chamber treated water or raw water storage level
    • Clear well level (treated water storage reservoir)
    • Filter differential pressure - one set of transmitters required for each filter
    • Filter discharge flow - one flow transmitter required for each filter
    • Differential pressure across membrane (RO system)
    • Power supply
    • Building security
    • Chemical feed tank levels
    • Generator or back-up/fire pump status
    • Chemical feed pumps statuses
    • Transfer pump status 
    • Truck fill pump status 
    • Clarifier drive motor status

    By remotely monitoring SaskWater facilities, cost for travel to sites is reduced and field staff can focus more time on preventative maintenance and facility improvements, providing a higher level of service to our customers.